Privacy Policy — KCP Logistics

Last Updated: [Insert Date]

KCP Logistics (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit information through landing pages, communicate with us by email or text message, or use our freight brokerage services.

1. Information We Collect

A. Information You Provide Directly

• Name
• Email address
• Phone number (including mobile numbers)
• Company name
• Origin/destination details
• Freight characteristics or shipment information
• Information submitted through website forms or landing pages
• Any message or inquiry you voluntarily provide to us

B. Communications

We collect and store communications including emails, calls, SMS/MMS/texts, quote requests, and customer service messages.

C. Automatically Collected Information

We may collect:

• IP addresses
• Browser type and device IDs
• Web usage analytics
• Cookies and tracking data

2. How We Use Your Information

• To provide freight brokerage and logistics services
• To respond to inquiries or quote requests
• To provide shipment status updates and operational notifications
• To send email responses or follow-ups when you submit your email through a form
• To send SMS/MMS messages for updates, coordination, or support
• To improve website functionality and business operations
• To comply with legal and regulatory obligations
• To verify identity and prevent fraud

3. SMS/Text Messaging Disclosure

By providing your mobile number, you expressly consent to receive SMS/MMS communications from KCP Logistics, including:

• Shipment updates
• Pickup/delivery notifications
• Dispatch coordination
• Appointment confirmations
• Customer service messages
• Occasional low-volume sales or capacity updates

Message frequency varies. Message & data rates may apply. Reply STOP to cancel. Reply HELP for assistance.

We do not sell, rent, or share mobile numbers or opt-in data with third parties for marketing.

4. Email Collection & Communications

When you submit your email, you consent to receive quote responses, shipment communication, or follow-ups. You may unsubscribe at any time.

5. Disclosure of Information

We may share information with:

• Carriers and logistics partners involved in shipments
• Service providers (phone, SMS, CRM, analytics, web hosting)
• Regulatory or governmental entities when required
• Affiliated companies under Opus Novum LLC

We do not sell your personal data.

6. Data Security

We use commercially reasonable measures to protect your data. No system can guarantee complete security.

7. Your Rights

You may request access, correction, or deletion of your information, and you may opt out of SMS or email communications at any time.

8. Children’s Privacy

We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website constitutes acceptance of the updated version.

10. Contact Us

KCP Logistics
Email: [email protected]
Phone: 943-200-2034